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You gotta show up!

Spring, despite the inescapable beauty and rebirth all around us, can be a hard time in public education. I’ve got some seniors that I have struggled to get through to and their graduation remains in doubt. I’m planting seeds, I hope, some of which may take years to sprout. The job requires an enormous amount of energy, which I hope I will always be able to offer, but it does not always provide the validation and obvious results that help us to appreciate the rewards of what we’re trying to achieve. It can be hard to see concrete results as we grind away, especially late in the school year.

My first job was working on my dad’s landscaping crew. I was around it from early childhood and eventually graduated to an actual paycheck. Problem was, I was not very good at it. I never could plant a tree straight enough to please Daddy and if I planted more than two, they surely were not aligned. But that job absolutely offered concrete evidence of a hard day’s work every day. We would show up in the morning and attack the red dirt and scraggly beds and by the end of the day, those yards would sparkle with elegant shrubs, immaculately spread mulch, and perfectly spaced trees (especially if somebody else planted them). It was satisfying and there was a clear beginning to the journey and a definitive conclusion at the end as we cleaned up.

My second job, of course, had to call my first job prior to hiring me. I worried that they would be skeptical of anything my previous boss told them because he was my dad. Worse, I worried that he might not have anything good to say about my performance because I just wasn’t that good a landscaper.

My new boss called me into his office on the first day and said, “Talked to your dad.”

Oh, boy. Here we go.

“He said that when you started working with the crew, he didn’t know anything about any of the people you were working with. By the end of the first day, you knew their life histories and they seemed to like coming to work more after you joined. He also said that you showed up every day and worked hard.”

It was one of the great compliments I’ve ever gotten and I was profoundly relieved that Daddy apparently hadn’t mentioned my penchant for planting trees in looping arcs.

After a uniquely challenging day at the high school today, I was starting to wonder if I’m as effective as I need to be at my current job. I never question my effort, but sometimes the results (or the apparent lack thereof) can really get to me.

I decided to join a disc golf tournament being run by a colorful traveling entrepreneur at one of our local courses. His name is Scott Stokely. Look him up. He was among the pioneers of the sport and now he travels the country, Johnny Appleseed style, in his van, spreading the gospel of the sport and selling his own brand of disc. Surely it would be a good departure from my intrusive thoughts to engage with one of the luminaries of the most laid back sport ever invented.

My elbow has been nagging at me, but I figured I would be careful and just enjoy the round, while leaving my concerns about my kids’ attendance and failing grades for tomorrow morning. Like many activities in which I participate, I’m not particularly good at disc golf, but I really enjoy being in the woods, communing with people, and, eventually, getting my flying chunk of round plastic to crash against the chains.

The first couple of holes went ok.

I was in a foursome and my partner was significantly better than I, but fortunately for him, my bad throws did not prevent him from making good ones. He was my age and recovering from a recent heart attack, but he said that the game had helped him regain his health. One member of the other pair was a very talented young engineer from Vermont who was just visiting his family in town and decided to play in our tournament. His partner was the father of one of my former students who is due to graduate from college in a few weeks. He greeted me warmly and even took a selfie to send to his son. Things were already looking up!

On the fourth hole, something clicked in my elbow and not in a good way. We had used a few of my throws up to that point, but I was now a shell of my former, barely mediocre self. I could feel my spirit sinking a bit, but I was still enjoying the comradery and my partner was very good natured about the reality that he was carrying our team.

At the fifth hole, there was a dead body.

I’m not kidding.

The police had set up their yellow tape and they were standing over a prone figure on the side of the creek.

This was obviously disconcerting and I was a little bit worried that my next errant throw might inexcusably land on the wrong side of the tape. We were all stunned, of course, and we played in silence for a bit.

I have long believed that no matter what struggles we face, it can be life altering if we just know that there is one person who cares about us and believes in our value. I found myself hoping that someone had cared. And tried to help.

My sore elbow and pitiful score didn’t mean much at that point.

There was a scheduled talk after the tournament during which the progenitor of the event planned to share his story and a bit about the history of the game. When our game finally, mercifully concluded, I was headed to my car, thinking that I really needed the ride home to ponder and process all that I had seen.

Scott intercepted me and asked if I was going to stick around for his talk. Every part of my being wanted to tell him that I just needed to go home, but there was a light in his eyes that I just could not bear to diminish. I told him that I was just putting my bag in my car and I would be right there. He said, “Good, ‘cause I wanted to ask you how in the hell you prepare kids for adulthood in this day and age when the world is crazy and AI is gonna take all the jobs anyway!”

I get questions like this a lot and I don’t have a stock answer. In trying to answer him, I was also convincing myself.

I told him that the job is to help kids figure out who the best version of themselves is going to be and that my goal is to ensure that they know their value and the importance of coming to their own conclusions about the mysteries of the world. He asked some great questions and was actively listening to me in the kind of way that I hope my students would recognize. As we walked to the spot where he would give his presentation, he said, “I bet you’re damned good at it.”

His talk was fabulous! He told the story of his latch key childhood in California when he felt raised by a bunch of hippies on one of the original courses. They weren’t perfect foster parents, but he knew they cared, they kept him safe, and they gave him a foundation in life that he is still building on.

I was so glad I remained.

As I was walking out, that father I had been playing with approached and said, “I need to tell you, you really saved my son’s life. You got him out of his room and I’m not sure he ever would have come out if you hadn’t shown up when you did.”

The universe has a way of tipping her hat to us when we need it most.

Sometimes, life requires looping arcs as we find our way.

But you gotta show up.

These 10 Counselors Won a $10 Amazon Gift Card from LINK for Counselors

Thanks to all the Counselors that took the LINK for Counselors Spring issue readership survey conducted by Paramount Research. The results really help us tailor content to topics you would like to see in future issues. They also help our advertisers get valuable feedback and reinforce their investment in LINK for Counselors (which is why you are able to receive our content free).

Here are the 10 winners of a $10 Amazon Gift Card:

Michelle S Blackburn – Bellmont High School – Counselor – Indiana

Chris Bonneau – Pacific Academy – California

Jessica Baker – Plainview – Old Bethpage JFK High School – Counselor – New York

Bernice Dallas – Urbana School District – College and Career Specialist – Illinois

Heidi Guy Hays- Cherry Creek School District – HS Counselor – Colorado

Carolyn Ortiz – Windham High School – Counselor – New Hampshire

Rose Wu – Lake Washington School – College & Career Guidance Specialist – Washington

Traci Flowers – Deerfield High School – Counselor – Illinois

Jennifer Thibodeaux – Catholic High School – Counselor – Louisiana

Alison Belkin – Bergen County Academies – Counselor – New Jersey

Congrats again to all the winners!

Free Worksheets (PDF’s) for Your Students to Use

Here are some nice worksheets that can be used by your students on topics of mental health that are offered free by My Group Guide.

  1. Anger: Consequences (Printable PDF): https://www.mygroupguide.com/wp-content/uploads/2020/04/Handout-Anger-Consequences-G.pdf – Summary: This worksheet helps clients “connect the dots” and see the consequences of their actions. It also has them brainstorm & identify alternatives/better ways of responding to anger. A good worksheet to use when you are emphasizing that the emotion (anger) is okay, but the behavior (i.e. yelling, abusing alcohol, etc.) may not be!
  2. Cognitive Distortions (Printable PDF): https://www.mygroupguide.com/wp-content/uploads/2019/09/Handout-Cognitive-Distortions-G.pdf – Summary: Identification is the first step. Once we identify the cognitive distortion, we can challenge it. We don’t realize how many distorted thoughts we have…
  3. How My Body Feels When I’m Anxious (Printable PDF): https://www.mygroupguide.com/wp-content/uploads/2019/10/Worksheet-Anxiety-How-My-Body-Feels-G.pdf – Summary: This worksheet helps children learn the physical symptoms that anxiety can cause. When they are familiar with how anxiety affects them, they are better prepared to turn to their coping skills.
  4. Right Now I Feel……. (Printable PDF): https://www.mygroupguide.com/wp-content/uploads/2020/01/Worksheet-Right-Now-I-Feel-K-G.pdf – Summary: Good to use when you’re emphasizing that although some emotions may be more “uncomfortable” than others, it is okay to feel how you feel!
  5. My “Inner Critic” (Printable PDF): https://www.mygroupguide.com/wp-content/uploads/2019/09/Worksheet-My-Inner-Critic-G.pdf – Summary: This worksheet is for children who struggle with negative self-talk.

Gen Z Job Seekers: $50K+ Entry-Level Remote Jobs Hiring

Do your students want to start at a job with a $50K minimum salary? How about the ability to work remotely? To help younger workers, FlexJobs shared 10 entry-level, remote-friendly jobs in demand with competitive pay. The below list was created based on an analysis of 60,000 companies in its database and includes active* job listings with starting salaries above $50K+. 

10 Entry-Level Jobs Hiring with Competitive Pay & Remote Work

  1. Account Executives
  1. Software Engineers
  2. Financial Analysts 
  3. Accountants
    • Accountant – Asahi Kasei Corporation ($75,000 – $85,000)
    • Accountant – KeyBank ($52,000 – $80,000)
  4. Operations Coordinators 
  5. Junior Software Engineers  
  6. QA Testers / Quality Assurance Analysts
  7. Technical Support Specialists
  8. Project Assistants
  9. HR Coordinators

Can Your Student Really Get Off a Waitlist?

Students think of all different ways to get off a waitlist, including delivering treats in person to admissions offices. Does anything work?

Make no mistake about it: the waitlists are for the colleges’ benefit, and they can be quite long with only a small percentage receiving offers of admission. Consider these statistics from last year:

The University of Michigan offered waitlist spaces to nearly 25,000 students, and almost 19,000 accepted a spot. U-M admitted 5 percent.
Boston College offered spots to over 7,000 students, and over 4,000 accepted. BC accepted 8.5 percent.

From many years of experience, I advise students to:

Always attend accepted students’ days
Make a choice from acceptances rather than waitlist offers
Plan to put in a deposit by May 1, the National Reply Date, with no double deposits
Submit whatever the college requests
Consider writing letters of continued interest for only certain colleges and in a particular style (for more, get in touch!)

Some of my students do get off waitlists. They may get a call or an email giving them just a few days to respond. While we hope that acceptances off waitlists happen as close to May 1 as possible, they may also surprise students who have already grown comfortable with a decision to attend another college.

Have questions? E-mail Nina Berler of UnCommon apps anytime at nberler@myuncommonapps.com

Financial Aid Compliance – More Than a Risk Tolerance Decision

When a college or university has Federal Student Aid (FSA) on campus for eligible students to utilize, the institution is required to remain in legal compliance with numerous federal laws. The financial aid office works to coordinate the various tasks that need to be completed by other offices to fulfill the rules. Some selected examples are having student consumer information available for potential and current students, faculty and staff to include the Clery Act, monitoring Satisfactory Academic Progress (SAP), tracking student attendance and having the Business/Bursars Office draw down and disburse funds in a timely manner.

In fact, the goal is to provide eligible students with the correct amount of funds at the right time. To do this the financial aid office can operationalize four core objectives. First, to provide students, their families and other departments with effective customer service. Second, to work with the campus administration to maintain institutional legal compliance with all Federal Student Aid (FSA) rules and regulations. Third, to fully utilize technology to assist with the administration of the process for students, families and staff. Fourth, to remain current on regulatory changes and look at best practices, to consider making enhancements to campus operations.

Financial aid is different from most other programs and services that people are used to interacting with and this is what makes the online and/or in person visit with this department different. Let’s look at a few examples.

Supervision – A financial aid administrator’s decision is final and cannot be overruled by the US Department of Education. A college president is also not allowed to overturn their decision. This means the typical supervisor requiring a decision to be changed is not in place. Due to the level of authority involved and how this can impact a student’s academic career, it is ideal for every legal exception that can be made to be taken into consideration before a financial aid final determination is made. When this has been the process that was used and the answer has to be no, a college president or another supervisor violating the financial aid administrator’s ruling, involves them breaking the  law.

Going to the Manager – It is common for customers to ask for a manager when they are dissatisfied with the service that was provided. The hope the customer has is that the manager can provide a different answer than the front line staff made. In the financial aid profession, when it comes to federal funds, the answer is the same. The legally allowed change is if only the manager is the one at this particular college or university that utilizes the professional judgement to make the lawfully allowed exception. In some financial aid offices, the assistant director/s and not just the director have the ability to do this type of task. Regardless, no staff member or campus official is allowed to go above and beyond what is allowed within the federal regulations.

Risk Tolerance – The two above realities make not following Federal Student Aid (FSA) regulations more than a risk tolerance decision. It means asking the financial aid office to potentially create an annual audit issue, not follow federal rules and regulations,  and make a decision that will not be supported by standard accounting and IT system records is invalid. If the financial aid office is under pressure that on any given day a complaint to upper administration about a student being told no might lead to a request to break federal regulations, it can lead to regular staff turnover and a potential federal review. This could lead to the school  losing access to the funding for all otherwise eligible students.

Ways to Balance Customer Service and Compliance  

How can you provide quality customer service when you sometimes have to say the answer is no? Below are some suggestions.

Update Consumer Information – Potential students need to  know the costs involved  up front, what Federal Student Aid (FSA), private scholarships and other funding options are available. This allows for students and their families to have the information to make a good decision. Financial fit needs to be one of the criteria used when making a final college selection decision.

Student Success and Retention Culture – All campus offices need to review campus operations to see how they can support students. EXAMPLES: Can paid internships be arranged, is an emergency fund available, are academic advising  appointments used for student academic major fit evaluations instead of  mainly class scheduling? Having regular meetings will allow all campus offices to keep these discussions going and create a great student centered culture.

References:

Professional Judgement. The decision of the financial aid administrator is final. There is no appeal. By law, neither the school’s president nor the US Department of Education can override the financial aid administrator’s decision.

What is Professional Judgement? The US Department of Education does not have the authority to override a school’s professional judgment decision.

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